Contact

Tell us about
the operation.

A 30-minute call with one of our partners. We listen, flag the obvious wins, and tell you honestly if we're the right fit. You get a partner on the line and a straight answer.

HoustonHQ · CT
Mexico CityCDMX · CST
+1 (346) 334-7579  ·  Houston
+52 (55) 2270-1242  ·  CDMX
01 / INTAKE
DRAFT
What brings you in?
Company size

A partner reads every message. Reply within one business day, from a real address.

What to expect

A quick, honest read.
Then a human reply.

Reply window
< 24h
One business day. A real person writes back.
First call
30 min
A partner on the line. Someone who has shipped the work.
Readiness read
Week 1
A priced next step before anyone signs.

After you hit send

From the form
to a fit memo,
in two weeks.

Four steps. A written read on fit at the end. That is the whole sequence.

01
Intake

You send it over

One paragraph is enough. The more honest about what's stuck, the better the first call.

Day 0
02
Triage

A partner reads it

Every message is read the day it lands and routed to whoever has shipped the closest thing.

Same day
03
Call

Thirty minutes, on Zoom

In Houston or CDMX if you're local. We listen, ask a lot of questions, and tell you what we'd do about it.

Within 1 week
04
Read

A written fit memo

A one-page read on fit, a priced readiness sprint if it makes sense, or an honest referral if it doesn't.

Within 2 weeks

Every message lands in the same inbox a partner checks the morning it arrives. One queue, one reader, one reply.

Where we are

Two offices.
Same team.

Bilingual by default. On-site in Houston or CDMX whenever the work calls for it.

HOUSTON
HEADQUARTERS

Houston

Headquarters
Phone
+1 (346) 334-7579
Hours
Mon to Fri · 8:00 to 18:00 CT

Primary base. Partners on-site four days a week. Happy to host walk-throughs for operators in the Gulf.

MEXICO CITY
LATAM PRACTICE

Mexico City

LATAM practice
Phone
+52 (55) 2270-1242
Hours
Lun a Vie · 9:00 a 19:00 CDMX

LATAM practice lead and bilingual delivery team. On-site visits for operators across Mexico and Central America.

Before you ask

A few things
we get asked.

No. Most of the best engagements started with a one-paragraph note about a problem that didn't have a name yet. The call is for sorting that out. Come with the friction. We'll build the spec together.

There is no sales team. The partner you talk to on the first call is the partner who'd be on the engagement. If we're not the right fit, we'll say so and, when we can, point you to someone who is.

Readiness sprints usually start within two weeks of a signed SOW. Pilot builds depend on data access and security onboarding. On the second call we'll give you a real start date, grounded in what the work takes.

Yes. We host walk-throughs in Houston and CDMX, and we travel to site for industrial and energy operators when the work calls for it. Travel is billed at cost.

One more thing

We've been doing this since 1996. Long enough to know the best engagements start with an honest paragraph. Send the paragraph.

Pablo Hernández O'Hagan, CEO, and the Ingenia team
Houston, Ciudad de México
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